How we collect, use, and protect your information
GetTruckJob (https://gettruckjob.com) values your privacy. This policy explains how we collect, use, and protect your information when you use our driver application matching and distribution service.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Personal Data
We may collect the following personal information:
- Contact information such as your name, phone number, and email address
- Driver profile information such as ZIP code, city, state, equipment preference, route type, CDL classification, experience level, and driver type
- Account or session identifiers if you create an account or complete our onboarding flow
- Purchase and billing information processed through our payment providers (we do not store full payment card details on our servers)
- Communications you send to us, including support requests
Non-Personal Data
We may also collect:
- Cookies, IP addresses, and similar identifiers used for security, analytics, and service operation
- Usage data such as pages visited, funnel steps completed, feature interactions, and referral sources
- Technical data such as browser type, device information, operating system, and access times
- Language or locale preferences
Profile and Matching Data
Information you provide in your driver profile is used to analyze your qualifications, match you with carriers, and — when you purchase access — deliver your application to carriers in our network.
This information may be processed using automated systems, including artificial intelligence, to support matching, filtering, and application delivery.
2. Use of Information
Personal Data
Your personal information may be used to:
- Provide, operate, and improve our services
- Analyze your profile and match you with carriers in your area
- Deliver your application to matched carriers when you authorize or purchase that service
- Process payments and manage purchases through our payment providers
- Send service-related communications, including availability updates, confirmations, and support responses
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations and enforce our Terms of Service
Non-Personal Data
Non-personal data may be used to:
- Analyze website traffic and user behavior
- Improve our platform, matching systems, and user experience
- Monitor performance, reliability, and security
- Generate aggregated business insights and analytics
Automated and AI-Assisted Processing
We use automated technology, including artificial intelligence and machine learning, to analyze profiles, identify potential carrier matches, filter results, and deliver applications. These processes may run automatically and without human review.
Automated outputs are used to operate our service and may inform which carriers receive your application. You should not rely on automated matching as a guarantee of employment or carrier fit.
3. Sharing of Data
We do not sell your personal data. We may share limited information with trusted third-party service providers who help us operate our platform, including:
We may also share relevant profile and contact information with carriers in our network when you purchase or authorize application delivery, so those carriers can review your qualifications and contact you about opportunities.
- Payment processors for transaction handling
- Analytics providers for website and product performance
- Email and communication providers for service-related messages
- Geolocation or address lookup services used to resolve ZIP codes and location data
- Artificial intelligence, automation, and infrastructure providers that support our matching and delivery systems
- Carriers and fleet partners when you use our application delivery service
These providers process data on our behalf subject to contractual and legal obligations. We require them to use your information only as needed to provide services to us or to you.
4. Email Communications and Tracking
We may use third-party email providers to send transactional and service-related emails. These emails may include tracking technologies (such as tracking pixels or redirect links) to monitor:
- Email delivery status
- Email opens and engagement
- Link clicks and user interaction
This information helps us improve communication effectiveness and understand engagement with our platform.
5. Data Retention
Profile and lead data
We retain driver profile and onboarding information for as long as needed to provide our services, operate waitlists or saved profiles, resolve disputes, enforce our agreements, and comply with legal obligations. Retention periods may vary based on how you interact with our platform.
Usage analytics
Aggregated or de-identified analytics data may be retained indefinitely for service improvement, security, and business analysis.
Payment records
Payment and transaction records are retained as required by applicable law, tax regulations, and our payment providers' policies.
6. Cookies
We use cookies and similar technologies to:
- Operate and secure our website
- Remember preferences and session state
- Measure website usage and analytics
- Improve your user experience
You can disable cookies in your browser settings, but doing so may limit your access to certain features of our service.
7. Security
We implement reasonable security measures to protect your personal and non-personal data from unauthorized access, disclosure, or misuse, including:
- Encrypted data transmission (HTTPS)
- Access controls and least-privilege practices for our team
- Hashed or limited storage of certain technical identifiers
- Ongoing monitoring and security reviews as appropriate
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Our service is focused on drivers in the United States, but your data may be transferred to and processed in countries other than your own, including where our service providers operate. We take steps intended to ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. User Rights
Depending on where you live, you may have the right to:
- Access your personal data and obtain copies of information we hold about you
- Correct or update inaccurate information
- Request deletion of your personal data, subject to legal and operational requirements
- Restrict or object to certain processing in some circumstances
- Receive your data in a portable format where applicable
- Withdraw consent where processing is based on consent
- Opt out of certain communications where required by law
To exercise these rights, contact us using the information in Section 14.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
If you become aware that a child has provided us with personal information, please contact us immediately using the information in Section 14.
11. Regional Privacy Rights
European Economic Area (EEA) and UK Users
If you are located in the EEA or UK, you may have additional rights under GDPR and UK data protection laws, including those outlined in Section 9 above.
California Residents
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related laws, including the right to know what personal information we collect and the right to request deletion, subject to applicable exceptions.
12. Updates to Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Your continued use of the service after changes are posted constitutes acceptance of the updated policy.
13. Third-Party Links and Services
Our service may contain links to third-party websites or integrate with external services such as payment processors, analytics tools, and carrier systems.
This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access.
14. Contact Information
For questions about this Privacy Policy, data protection concerns, or to exercise your privacy rights, please contact us at: